New Patient Appointment
Every dental office should look at the new patient appointment as four separate actionable systems. Each step by step guide below will show you how to get the information you need from the patient while providing excellent customer service, creating a relationship with your patient, and getting them to say "Yes" to treatment. Because we spend time and money on marketing to new patients, its critical to give our patients more than amazing dentistry. Patients want to know they are valued from the first phone call through the checkout process. These printable guides will introduce Front Office Rocks to your team, and walk them through the steps on how to deliver the best customer service to your patients. Need more training on answering the phones, filling the schedule, and getting patients to pay? Don't forget to visit our site for free training videos.
Scheduling New Patients
Capture patient information
Verify insurance
Enter data
New Patient
Pre-Appointment Flow
Patient arrival
Review paperwork
New Patient
Appointment Flow
Hygienist prophy
Treatment consult
Re-care
New Patient
Check-Out Flow
Future appointment
Payment
Follow up
